Reviews

(From AL.com)

Very Satisfied Customer

Mike Tice at Night Owl is by far the most professional and accomodating applicance service that we have ever used. He quickly responed to our call about an issue with our washing machine. He assessed the situtation and advised that he could return in the morning to fix the problem. However, once he realized that we had a newborn and a pile of laundry, he returned later that evening to fix our washing machine. We will recommend Mike and Night Owl any chance we get!

Loved the service

Mike came to my house and was very professional. He was able to fix my frigidaire washing machine in just a short amount of time. I would use this company again for sure with no doubt. He is not only nice to the people in your household but also your pets!! :)

Very professional service

Mike Tice came to our house and quickly repaired our Kenmore washer. He was on time! He was very professional, easy to talk with, and moreover, he cleaned up!!! Not many repair services clean up and that meant a lot to me. I highly recommend his company. You will not be disappointed. And one last thing, my husband and I have a precious cat that is our child. Mr. Tice was extremely careful not to let our baby make an escape!!

Professional Service at its Best!

Mike Tice came promptly to our request for help in Tuscaloosa over the holidays. He quickly diagnosed the issues with our Amana refridgerator and fixed it. He was very professional in his appearance and demeanor and very neat in his work. We found his prices reasonable and service excellent. We will definitely call him again, as well as recommend him to all our friends for their service needs. We are very pleased with every aspect of dealing with him. M. Snow Tuscaloosa

12 year Old Kenmore repaired. Professional & quick

Friday afternoon I find everything is defrosted. Sears couldn't get here until next week. Found Night Owl and called. Mike showed up Saturday morning. Identified the problem in a few minutes, and had it fixed a few minutes later. Would definitely recommend them. In fact, will most likely use them for an issue with my kid's refrigerators.

Very Pleased with Service

Obtained a service call appointment quickly. Mike showed up a little late because he keeps a busy schedule and spends time with clients in order to find the problem and determine how it should be fixed. Replacement part ordered on the spot, arrived 2 days later as promised. Appt scheduled immediately for repair. Mike was pleasant, informative and professional in every respect. Highly recommend this service!

Whirlpool Dryer

I highly recommend this company. If you want great service at a fair price call Night Owl. They came out on a Saturday evening to repair my dryer. They went the extra mile in making sure everything was in good order. They are on the top of my list for any appliance repair.Bridget, Hoover, AL

Highly recommend

Night Owl Appliance Service is awesome! We called them this afternoon and they came out tonight to check our Whirlpool/Roper dryer. Mr. Tice and his son were very nice, professional, and did not mind coming out late. They were able to repair our dryer on the spot. We are sharing this information with our family/friends and will call again, if we need a repair.

Hghly Recommend

Highly recommend Night Owl Appliance Service! Called on SATURDAY morning at 9:30 am, and my washing machine was fixed by 12:00 noon. After calling to request an appointment, got a call from the repairman to confirm the problem, then was called again to let me know he was on his way. Will use this company again, and share this information with my friends. The repair rates were actually cheaper too than most others in town!

Professional Service!

Mr. Tice and his son repaired my dryer by replacing the heater on a late Sunday night. I highly recommend his service anytime. He is very professional and the cost for parts and labor is reasonable.

Great Service, Highly recommend

Mike has been to our house several times to work on various appliances. He is always on time, trustworthy, and very professional. I now do not call anyone else. If you want great service at a reasonable rate put Night Owl on your speed dial.

Great service!

Mike and his son came to repair my dryer. They are honest, trustworthy and clean. It is comforting to be able to hire men to come fix things when your husband is at work and not have to worry about being scammed. It is refreshing to have honest men in this industry. I would recommend them to anyone.

Great service, Highly recommend

The ignitor for my GE Profile oven failed. A representative arrived less than an hour after my call to the company and completed the repair in under 30 minutes. The repairman was very friendly and the rate was very reasonable. I highly recommend Night Owl to anyone needing reliable, professional appliance repair.

Superior in Every Way

Should be a "5 Star" rating

Superior in Every Way

Michael promptly responded to our call to fix our wall oven. Turns out, the "problem" did not require his expertise and could have been fixed without calling a technician by looking at the owner's manual. He performed the solution suggested by the owner's manual and our oven was "fixed" - all at no charge to us! Night Owl exceeded our expectations for promptness, curtesy and professionalism. Will definitely use Night Owl again!

GE/Hotpoint Refrigerator Repair

Mike repaired my broken GE/Hotpoint refrigerator in a timely and professional manner. He replaced the main control circuit board and the condenser fan motor and now my fridge is running flawlessly. He is very knowledgeable and has reasonable prices. I would choose him again and again in the future for appliance repairs. Same day service also. 5 star rating!

Fantastic Customer Service

My parents were very pleased with the job that Mike and his son did to fix their refrigerator...very resonable on prices and very nice people. Will be keeping their business card on the refrigerator for future use, and will be telling all our family and friends.

Great Customer Service AND Reasonable

Serv. Tech (Mike) very knowledgable, effecient and courteous. Donna (customer service/answers the phone) very nice and professional as well. At first call, she told me a couple of things to do to try to fix the issue to maybe save me some money and if they didn't the would come out.It didn't work, censor was bad. I called her again, he came out and fixed it the next day and was on time. Great company!Very satisfied and would recommend for Whirlpool Duet Steamer service.....

Awsome buisness

There is only one worker he is michael and one lady who answers the phone thats donna

NO- nonsense timely service

Called for service at 7:15a.m. and service technician was at my home by noon as scheduled. Problem was resolved in less than 15 minutes. Very fast and affordable service. Will keep on file for future reference.

They were able to come out right away and the tech did a fantastic job! Very efficient, and he was very courteous,friendly, and professional. I will definitely use them again. Great price too!

Quick, Honest, Affordable

I called and the repairman was 2 miles away and came within minutes. Diagnosed the problem and gave a quote which included the $70 initial fee. The issue ended up being simpler than he expected and he lowered the price by 20%. I highly recommend this honest fair business

Great Holiday and Weekend Service

My oven stopped heating just before Christmas and during a time when I wanted to bake with my children. Night Owl came within an hour after I called, diagnosed the problem to be a "bad igniter" and had the part on his truck. His price was surprisingly reasonable. I meant to write a review just after he left. 4 months later, I have not had any trouble with my oven. I would highly recommend Night Owl!

Awesome!

Very professional and courteous, these folk are very knowledgeable. Was able to trouble shoot in a very short amount of time. I thought I was going to have to buy a new fridge, turn out to be a thermostat problem. You have an appliance problem, these are the folks to call!!

Great as Always!

Night Owl to the rescue once again! This time it was a broken dishwasher -- different appliance but the same professional, courteous, clean and friendly service, and at a price well below expected. We continue to be impressed and to highly recommend Michael Tice and Night Owl Apopliance Service

Great service

Had our dryer repaired by Night Owl (Michael). He was on time, quick and thorough. Would highly recommend. 1 year warranty on parts.

Knowledgeable,Professsional and Reasonable

Michael serviced our dryer on Friday evening. He diagnosed the problem within ten minutes and gave us a quote. He had the replacement part on his truck and made the repair promptly. The final bill was within a few dollars of his quote and he was very professional. I will recommend him to friends and family members.

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